PANORAMA AUDIOVISUAL MONITORING SERVICES

Protect your audiovisual investment with 24/7 AV remote monitoring and support from our experts.

EXPLORE PANORAMA

Remote managed services that reduce the burden on your IT team.

Every minute your team spends managing audiovisual systems takes away time, budget and resources from your next project. With remote monitoring from PANORAMA, Electrosonic handles the daily maintenance, monitoring and support of your audiovisual systems, so you can stay focused on what matters most.

Customizable support for your unique audiovisual system needs.

Whether you need complex system configuration, rapid ticket resolution or strategic insights on your AV systems health and usage, our modular services can help you meet your goals and maximize system availability. Our expert helpdesk is accessible 24/7 - 365 to ensure your users and facility management teams have the support have the support they need to stay connected and productive.

Why Panorama?

Work with the best in audiovisual to ensure availability through proactive maintenance and support.

Reduced Support Burden
Faster Problem Resolution
Comprehensive Management Information
Enhanced User Experience
Improved Business Performance
Reduced Support Burden

Leave the details to us.

PANORAMA’s remote monitoring services remove the pressure and complexity of day-to-day audiovisual management from your IT team, enabling a more proactive, productive IT strategy.

  • Gain instant access to our word-class monitoring resources and skills
  • Reduce fault resolution time with proactive system monitoring
  • Leverage our up-to-date data to help facilities and IT management teams to quickly resolve issues
  • Reduce maintenance requirements through proactive monitoring and resolution
Faster Problem Resolution

Identify and solve problems with minimum downtime.

Our proactive monitoring and automated processes alert you to issues as soon as they arise, giving you the information you need to resolve problems quickly and keep systems online.

  • Automated issue discovery, ticketing and alerts
  • Stringent SLAs with in-hours next-day engineer support
  • Round-the-clock access to Electrosonic technical helpdesk team
  • Access to monitoring and performance data to identify and resolve recurring issues

Comprehensive Management Information

Leverage up-to-date insights.

Our intuitive dashboards give IT and Facilities Management teams the information they need to make data-driven decisions.

  • Up-to-date information on system and equipment status and performance
  • Energy usage reporting to minimize waste
  • Equipment and usage reporting to improve facility planning

Enhanced User Experience

Increase user satisfaction.

Eliminate frustrating downtime and deliver a frictionless user experience.

  • Increase adoption and usage through enhanced user experience
  • Minimize business disruption with more reliable audiovisual systems
  • Simplify meeting setup through integration with room systems
  • Intuitive portal for real-time monitoring data
Improved Business Performance

Drive results through collaboration.

Maximize the benefits of your audiovisual investment and boost collaboration and productivity.

  • Increase meeting productivity by eliminating audiovisual roadblocks
  • Expand opportunities for collaboration with employees, customers and business partners
  • Enable a flexible, collaborative working environment from anywhere in the world
  • Improve meeting outcomes

Learn more about remote management and support.

Discover the benefits of proactive support and remote monitoring to enable your IP enabled audiovisual and video conferencing systems.
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Work with us

Get best-in-class audiovisual monitoring and support to drive your business forward.

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